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Customer Service

 

Thank you for visiting the MyDreamGarden.in/. This website is owned and operated by MyDreamGarden.

Because of the nature of the Internet and our desire to provide you with an enjoyable and helpful visit, it is important to advise you of the rules that apply to your use of our site and ask that you read them carefully. This document (these “Terms and Conditions”) is a legally binding agreement between you (including the organization that you represent, if any) and the Company. When you visit or shop at this website you automatically agree to be bound by these ‘Terms and Conditions’.

Internet technologies, and the laws related to them, change frequently, and accordingly, the company reserves the right to modify these Terms and Conditions at any time. Your continued use of this website constitutes your acceptance of such modified Terms and Conditions. Whenever you visit this website you should review the Terms and Conditions. If you do not agree with any of these Terms and Conditions, do not use the website.

 

Garden Setup and Maintenance Terms

  1. Guidance will be provided when our gardener visits your home after set-up, we request one of your family members to be present to overlook the gardening to learn.
  2. We do work as we committed for the garden which we have set-up at your place, for any extra work will be chargeable. Please contact maintenance for the same.
  3. Extramaterials for a maintenance will be chargeable apart from what we have committed in the package.
  4. Request for any emergency visit will be sent in 2-3 working days based on the severity.
  5. Customer is compliant to water the plant everyday on their own and also nutrient, pesticides as suggested.
  6. Customers are mandatory to spend atleast 20 minutes of time in observing the plant growth and pest attacks.
  7. You can expect 80% of good results but for different reasons some plants may get dry, attract bacteria, virus and diseases which can be treated only by chemical application only. For that we will transplant other seedlings or sow new seeds.
  8. We suggest you to have a kitchen waste management to reduce the cost of the maintenance. Please contact us for more information on the same.
  9. We will be committed to makeyour own Dream Garden in yourhome for that we need your cooperation as guided in the Garden Maintenance Notes.
  10. We schedule the maintenance as per the setup date. Any changes in the date/gardener will be based on availability of the slots.
  11. Maintenance is once in 20~22 days only. Only based on emergence we can send the gardener in between.
  12. Maintenance which has a different frequency will be scheduled as per initialagreement.
  13. Free Annual Maintenance Contract for garden will be One year, Second year onwards customer need to call and schedule the maintenance.
  14. Anyextra maintenance request with in the scheduleframe will attract additional fee.
  15. Free maintenance is not part of the package. My Dream Garden will have all the right to change or modify the scheme any time. Changes will be notified to customers in advance byPhone/SMS/Email and/or any other media.
  16. Only products which are ordered for the next upcoming maintenance will not have a transportation fee.
  17. For any products, inquiries and issues please contact maintenance number which mentioned above.
  18. There is No Refund once the Garden/Fabrication setup. Please contact the management for any issue on the same.
  19. We expect you to be independent from us, as our gardens are easy to maintain with all the information and guidance.

Any suggestion and feedback are well appreciated and we welcome with open heart

  • Copyright Policy

    All the content included on this site, such as text, graphics, logos, designs, images, digital downloads, data compilations, and software, is the property of The My Dream Garden and protected by Indian and International copyright laws.

  • Privacy

    We value your privacy. You must read our Privacy Policy, which details our privacy policy and practices. In addition to these Terms and Conditions, the Privacy Policy also governs your visit to this website, and by using this website, you agree to be bound by the terms of our Privacy Policy.

  • Applicable Law

    By visiting www.mydreamgarden.in, you agree that the laws of India, under the Bangalore jurisdiction, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and mydreamgarden or its affiliates.

  • Site Access

    By visiting or using www.mydreamgarden.in we grant you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This site or any segment of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of mydreamgarden. You may not use any proprietary information (including images, text, page layout, or form) of mydreamgarden without express written consent. You may not use any mydreamgarden logo or other proprietary graphic as part of the link without express written permission.

  • Product description

    We attempt to describe our products, including their colors, as accurately as possible; however, the appearance of those colors may vary as a result of the quality of your monitor and for other reasons. We cannot guarantee that your monitor’s display of any color will be accurate. We also make no guarantees with respect to the accuracy, completeness, reliability, or currency of our product descriptions.

  • MyDreamGarden reserves the right to amend these policies from time to time

    These Terms and Conditions (including the documents referenced herein) contain the entire understanding between you and us regarding this website, and supersedes all prior and contemporaneous agreements and understandings regarding its subject matter. These Terms and Conditions will be binding upon each party and its successors and permitted assigns, and governed by and construed in accordance with the laws of India without reference to conflict of law principles.

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