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Shipping & Returns

Shipping

Tired of ordering something online and waiting for weeks to receive it? So were we. That's why we developed one of the most advanced productions and shipping systems on the Internet. And it's why we aim to ship your orders within a week! (Remember, Some are custom products!).

Immediately after you complete your purchase at My Dream Garden, your order is sent to our production facility, manufactured, and packaged with great care.

Our customizable products arewithin Bangalore, For outside please contact us. We regret we cannot ship My Dream Garden products outside India.

Returns

We strive to exceed your expectations with every product you receive. All products are made with the best materials using our special care and embroidery technologies, and most are produced within 7 Days.

If you are not satisfied for any reason, you may return any unused products for a replacement, refund or account credit within 15 days of receipt, subject to the exceptions (Contact Us). As My Dream Garden launches new products, it will update the Returns information as necessary.

Undeliverable Packages

On very rare occasions, packages are returned to us as undeliverable. We will attempt to re-ship orders that are returned to us as undeliverable. In that occasion extra shipping charges are applicable.

In an effort to reduce the impact of returned Products, My Dream Garden returns the right to donate or recycle any returned or undelivered items as deemed appropriate in its sole discretion.

My Dream Garden Promise to Achieve Total Happiness

Your satisfaction is our top priority. If you're not absolutely satisfied with your purchase, you can return it for a full exchange, refund, or an account credit within 15 days of receipt. Please note custom products are made-to-order specifically for you, so we cannot accept returns.

If you are not completely satisfied with your order and decide you want an exchange, refund, or an account credit, the process is simple:

  • It's easy! Just contact us and provide us the details of the return. and specify whether you want a replacement or a refund.
  • Write to us with the Order number on the packing slip and include the slip in your return package.
  • Return the package to: 

 

My Dream Garden. 
#4, L.P Complex, 4th Cross,
2nd C Main, OMBR Layout,
Banaswadi,
Bangalore,
Karnataka 560043.

You will be notified when your goods are received at our facilities, after which, it typically takes 7-15 days for your card or account to be credited.

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