Appointment With Our Client
On June 27, 2022, Mr. Syed made a consultation visit to the client’s home for a landscape project. The client’s specific request was for a designer garden to be built into the client’s terrace, so our expert had a thorough conversation with the client about this.
The client wants a seating area outside for family gatherings, business meetings, cat parties, and is open to expert advice.
Following a conversation with the client, the expert recommended components including a pergola, bar counter, outdoor furniture, wall cladding, and bamboo structures, among others. They want to picture the area in their minds before committing to having it built because it is their ideal location for gatherings and celebrations. they decide on 3D design.
Designing the landscape
Finalized the element selection based on the thorough conversation with the professional customer.The same is also explained to the design team, who then produced a 3D design with the addition of new elements and a fresh pattern of design.New features have been chosen for the design process, including a bamboo wall with a Cladding pattern, WPC tiles with half-wall pots, and others.With the addition of new elements, the design was sent for client approval. The client was pleased with the outcome, and we also supplied him a CAD file that showed him exactly how the elements looked and what measurements each piece had. As a result, the design was then frozen.
He is delighted with the design we showed him.
The 3D design was extremely good, and client felt very happy. After they have seen our design, they had few more elements to add in the design and few measurements of the landscape was also changed. Again, we took the re-measurements and told our client that we shall redesign the things based on the additional measurements and elements with updated or revised cost.
The same have been updated in the design and with the approval of our design team head, we shared the final 3D design to our client which finally got approved after which we started working on the quotation part.
Quotation & Negotiations
Finally, the client approved the project since he was pleased with the design, the procedure, and the expert’s follow-up.Because cx is a businessman, he has a wide network of vendors and local landscape professionals, but he wants a professional team that will be responsible for completing the project on time, with high-quality materials, and without any hassles. He also doesn’t want to be involved in the execution process and wants the entire project to be handled by one team.For this reason, the client didn’t haggle the price and paid the whole amount up front without seeking a discount. We have also taken full responsibility for the project’s timeliness and product quality.
Project Execution Planning
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The project file will be sent to the Expert execution team once the customer has confirmed the project.
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The project execution team is a collection of specialists who meet collectively to create the project execution plan. The team consists of a supervisor, an associated partner, a maintenance manager, a project head, a plant expert, a civil architect, a project expert, and a head of procurement.
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It was decided to buy the necessary supplies, such as metal lengths, WPC Tiles, Wall Cladding, Cement, Mangalore Tiles, Bamboo Sticks. Half wall pots, Artificial Grass, Chandelier, etc.
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The client was open to recommendations and had some creative ideas, and we My Dream Garden inculcated all his ideas and used our 3D design to spark the client's imagination. He patiently listened to all of our suggestions and has set no time constraints for the project.
Procurement of Materials
The project's materials were enumerated, and the specifications for each were considered and chosen. Material orders were placed with several affiliated partners, who were also given the correct delivery deadlines.
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Cement- Birla Super
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Metal- MS with 14 & 16 gauge
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WPC Tile
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Mangalore Glass Tile- Double Grooved
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FRP Pots
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Plants- Settled roots plants
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Half Wall Pots
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Wall Cladding Tiles
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Chandelier
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Artificial Grass- 50mm
Execution of the project
Each work had a set time frame, and work on it had already begun. Each associated partner received a work order with a clear scope of work, including all necessary measurements and designs. A site supervisor was assigned to keep an eye on the quality of the job, and back end execution team took daily work updates and shared them with the client so that client would receive accurate and timely project updates.
The project began with the intention of having the intended elements, but as it progressed, a few additional aspects were added with the client's and MDG's imagination, and eventually, after the addition of outdoor furniture, the project gained enormous value.
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As mentioned earlier, this project was totally based on the innovations ans imagination. We could not find vendors for the new elements and we got an issue with fixing or installation of the elements.
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Finding skilled labour was another challenge. As these components were unfamiliar to us, we gave the execution our all and discovered the skilled man ship.
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Wall Cladding Fixation: Installing floor tiles versus installing cladding tiles against a wall requires entirely distinct techniques. Water leaks are frequently caused by unsealed joints in outside cladding, therefore we took precautions to ensure that this issue would not arise in the future.
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Selection of materials: As the Client mentioned, he wanted to have family gathering, office parties and also kids play area so keeping in mind we have taken few days time to select the materials.
Through all this, we MDG understood that execution planning will change according to the client`s preference, availability of materials, man power, innovations, timelines and many other factors. We evaluate each of these elements and carry out the project while keeping in mind the why the client selected the landscaping. Clients must believe and trust us to bring out the best in us by recognizing the difficulties we face in our profession. We constantly ensure that the money you invest with us is well spending.
The day has finally come to announce that this is your gathering spot where you can enjoy every bit of it, and we truly celebrated it, as we have inculcated all the new elements and successfully finished as per the imagination and thought process. The client was really supportive and was totally involved as and when required. We have a friendly bond with the client and going forward we assure that this bonding will stay forever.
Ultimately, we handed over the project with a lovely Zamia plant which is complementing the outdoor furniture so well and received excellent response from the client, which you can see in the link below.
